Amazon Connect is an easy-to-use omnichannel cloud contact center service offering superior, low-cost customer service using machine learning (ML), interactive voice response (IVR), and call center routing.

Jul 23, 2025 · The cloud telephony and contact center service AWS Connect commonly referred to as Amazon Connect, is provided by Amazon Web Services. Businesses construct call flows, rent phone …

Amazon Connect is an AI-powered application that provides one seamless experience for your contact center customers and users. It's comprised of a full suite of features across communication channels.

This workshop is best suited for those new to Amazon Connect, IT decision makers, line of business stakeholders, or those responsible for contact center configuration and management.

4 days ago · What is AWS Connect: A Comprehensive Overview AWS Connect is a cloud-based contact center service that enables businesses to deliver exceptional customer service at scale, offering …

Jul 14, 2025 · Know what AWS Connect is and how it works in detail. Learn about Amazon Connect benefits, features, use cases, pricing, and how to set up AWS Connect.

What is AWS Connect? In this essential guide, we’ll cover Amazon Connect key features, benefits, how to get started, pricing, frequently asked questions, and more.

Apr 29, 2025 · AWS Connect is a cloud-based contact center service offered by Amazon Web Services (AWS). It allows businesses to provide customer service through voice calls, chat, and other …

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service across voice and chat at a lower cost than traditional contact center systems.

In this series of labs, we’ll build cloud based contact center using AWS Amazon Connect service and explore integration with other AWS services such as Amazon DynamoDB, Amazon Lex and AWS …