Information technology services firm Presidio Inc. today announced the launch of Adaptive Cloud Services, a suite of intelligent, artificial intelligence-enhanced cloud offerings built on Amazon Web ...

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

-- Half of all tractor customer online inquiries received no personal response -- Kubota dealerships ranked highest in the 2026 study, followed by TYM, Mahindra, John Deere, and Yanmar AUSTIN, Texas-- ...

As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...

Here’s the top cloud infrastructure companies of 2026 leading data centers, servers, GPU chips, AI, storage, cloud computing ...

The company reminds us that a great customer experience isn’t complicated. And as important as anything, they don’t just ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

A fully managed AI Agents Business Portal centralizes lead capture, unified inbox, CRM, automation, and reporting, so ...

Mardi Gras creates compressed decision-making windows for consumers”— Brett Thomas NEW ORLEANS, LA, UNITED STATES, ...

A recent fraud case shines a spotlight on the many communication disconnects caused by disjointed software systems common at ...

Wild Card Weekend is almost here and we have Matt Harmon and Joel Smyth here to get you ready. The two preview each game and ...