Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...
CelerData, the enterprise improving business growth with a real-time analytics engine and Amazon Web Services (AWS) partner, is unveiling AWS Quick Start availability for StarRocks Project, allowing ...
Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service, which ...