The Extended Security Updates (ESU) program for Windows 10 provides customers with a more secure option to continue using their Windows 10 PCs after October 14, 2025, while they transition to Windows ...
“Transforming our customer information system was a key benefit of implementing Dynamics 365 and UMAX. Now, we can ensure our customers are getting the best possible experience when they interact with ...
“When you work in customer service, you essentially become the listening ear for the people you serve. And when those people are the entire population of Amsterdam and millions of tourists—well, then ...
We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. This milestone marks the next chapter in our commitment to modernizing ...
Satya Nadella, Chairman and CEO, shared the below communication with Microsoft employees this morning. As we begin a new fiscal year, I’ve been reflecting on the road we’ve traveled together and the ...
For ten years, Windows 10 has been the go-to operating system for building, creating and connecting. Now, like any trusted tool, it’s time for an upgrade. If your ...
Office 2013 End of support means Microsoft will no longer provide technical support or software and security updates for this product. Bringing ideas to life is easier with Microsoft 365. Premium ...
We’re using AI, continuous improvement, and a focus on security to provide modern support solutions that improve our employee’s user experience, productivity, and flexibility. We’re using agent-based ...
Empower service representatives to resolve issues quickly using AI agents. Focus on delivering exceptional service on any channel—while letting agents handle the manual work. Lighten service rep ...
Ever find yourself buried in work on your PC, only to miss an important notification on your phone? With the Microsoft Phone Link app, you can stay connected without ever taking your phone out of your ...
As Windows 10 approaches its end of support on October 14, 2025, you’re probably thinking about what’s next. Good news: buying a brand-new device isn’t your only option. If your current PC meets the ...