Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

CHICAGO (WLS) -- While in the Chicago area Friday, U.S. Department of Homeland Security (DHS) Secretary Kristi Noem touted her department is in the midst of a hiring surge, with more than 80,000 ...

Poor customer service can hurt your business. But just how badly might surprise you. Just ask United Airlines. In 2008, musician Dave Caroll and his band Sons of Maxwell were traveling on United ...

In Fall 2024, the University of Alabama at Birmingham’s Department of Political Science and Public Administration received support from UAB’s Strategic Investment Fund (SIF) to launch the Alabama ...

Today at Adobe's annual digital innovation conference Summit 2024 in Las Vegas, the company is unveiling Project Slide Wow, a generative AI-driven tool designed to streamline the creation of ...

File-sharing company Dropbox Inc. delivered fourth-quarter earnings and revenue that topped Wall Street’s estimates, but its revenue growth was painfully slow and guidance for the current quarter came ...

AI transforms training. AI is reshaping customer service training by helping agents develop problem-solving skills and emotional intelligence through realistic, adaptive learning environments. Agent ...

United Parcel Service (NYSE:UPS) fell sharply in early Thursday trading after the company posted a mixed Q4 earnings report. The Atlanta-based transportation company reported revenue increased 1.6% ...

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand ...

HAS EIGHT PREVIOUS ARRESTS. STATE OFFICIALS ARE CRACKING DOWN ON LAW ENFORCEMENT OFFICERS, BYPASSING MANDATORY TRAINING. THE MUNICIPAL POLICE TRAINING COMMITTEE SAYS IT’S TAKING IMMEDIATE ACTION TO ...

Specific actions taken against a Fort Liberty employee who developed training slides that characterized anti-abortion groups and other advocacy organizations as terrorists have not been publicly ...