ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

The wireless phone company bearing the president's name pushed back the delivery date for its T1 phone. It has done so ...

A Missouri restaurant is reiterating its commitment to staff safety after sharing a new social media update thanking the ...

Google Cloud has unveiled a new partner program focused on customer outcomes, AI innovation, GCP and Workspace skills, ...

The breach occurred through a compromised third-party marketing platform, allowing attackers to impersonate the trusted ...

The night crew at a Missouri fast-food restaurant recently received death threats during a dispute with a customer, the ...

With all of these tailwinds at play, I feel strongly that 2026 will be the year of more technological advancement and digital ...

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

For approximately 38,000 customer-owned water service lines whose materials remain unknown, CU crews will begin going door-to ...

US Fabric Shop offers 100% cotton quilting fabrics nationwide through an organized online platform based in North ...

Amid intense criticism, AYANEO unveiled a new plan to enhance customer experiences and reduce shipping times for its gaming ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...