You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Lauren Edmonds Every time Lauren publishes a story, you’ll get an alert straight to your inbox!

Waymo suspended its robotaxi service in San Francisco on Saturday evening after a massive blackout appeared to leave many of its vehicles stalled on city streets. Numerous photos and videos posted to ...

Rail service on a busy NJ Transit line resumed early on Saturday, Dec. 20, hours after two trains collided in Montclair injuring 17 people, causing a derailment and suspending service through the ...

NJ Transit said service has resumed after two trains collided in Montclair, New Jersey Friday night, injuring more than a dozen people. The agency began alerting customers at around 7 p.m. that train ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

BART service resumed Wednesday morning in Castro Valley after crews repaired an area of trackway where a car landed Tuesday and caused damage. BART still was experiencing delays earlier Wednesday ...

UPDATE Dec. 16, 6:51 p.m. A BART spokesperson said partial service has resumed after a car involved in a crash fell onto the BART tracks. As of 6 p.m., one of the two tracks in the area is operational ...

CAPITOL HEIGHTS, Md. — The MARC Penn Line, Metro Orange and Silver lines and Amtrak were all partially suspended Monday morning after a two-alarm fire near the tracks. Service has now resumed. MARC ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

A BART equipment issue on Monday morning slowed systemwide travel and halted trains on multiple lines for hours, according to the agency. The commuter nightmare, which shut down a track in the ...

September 25, 2025 Add as a preferred source on Google Add as a preferred source on Google Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...