The Metropolitan Atlanta Rapid Transit Authority will undergo a major transformation in 2026 with a series of upgrades aimed ...

Losses Surge to €4.2 Billion. Europe’s latest payment fraud figures are stark. According to the joint 2025 EBA-ECB report, ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

MARTA is currently testing its new CQ400 railcars, which are described as the most technologically advanced trains in the ...

AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

The MTA says that although MetroCards will no longer be available to buy or refill after December 31, they will still be ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

NORFOLK, Va. — The City of Norfolk is making parking easier and more convenient with the launch of ParkMobile, a leading smart parking and mobility app. Beginning Monday, Nov. 17, residents and ...

Alfa-Bank launches a pilot for its new facial recognition payment system as Russia expands domestic digital infrastructure. The bank’s “Vzglyad” service uses biometric authentication for offline ...

A rail ticketing rule which has seen tens of thousands of people fined after travelling by train from London to Stansted airport will be axed next month. The Department for Transport (DfT) said the ...