Modern smart collars have evolved from simple GPS trackers to sophisticated biometric instruments capable of early disease ...

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...

Founded on pioneering research and industry leadership, ARxIUM® is committed to overcoming the most complex challenges ...

YMCA of the Rockies Selects 15 Agilysys Software Solutions – Including Property Management (PMS), Point-of-Sale (POS), Kiosk Check-in With Wristbands and Sales & Catering—to Transform OperationsThe ...

As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...

Systems software stocks are in focus on Wednesday, fueled by a powerful rally in Oracle (NYSE:ORCL). The Texas-based tech giant has soared 34.5% and briefly topped gains of more than 40%, after ...

Thoma Bravo is acquiring Verint Systems Inc., a provider of contact center automation software, for $2 billion including debt. The announcement of the deal today came less a week after the private ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Manufacturers need scalable platforms that support real-time visibility, flexible deployment and seamless integration across machines, lines and facilities regardless of operation size. Modern control ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...