CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced that a major beauty ...

Rich Tehrani is a VoIP industry expert, visionary, author and columnist. He founded the first magazine focused on VoIP in ...

BEREA, Ohio -- A West Street resident lost $89,800 through a computer and telephone scam. The resident told police he was operating his computer Nov. 15 when the screen turned black. A message on the ...

Scandiano, September 3, 2025 – E4 Computer Engineering, an Italian company in the field of high-tech hardware and software solutions for high-performance computing, artificial intelligence, and ...

To enable or disable Handsfree Telephony in Windows 11 for your Bluetooth speaker or headphones, first connect it to your Windows 11 computer. After doing that, follow the steps provided below: After ...

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In the fast-paced digital age, effective communication has become the cornerstone of business success. CTI software is at the forefront of revolutionizing how companies manage their communications, ...

3CLogic Unveils Groundbreaking Integration with ServiceNow to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs ...

Fragmented funding and inconsistent policies are key barriers to implementing technology-led integration of health and social care, according to a report by telecare provider Tunstall. The report ...

Customer experience (CX) is king in the retail industry; nevertheless, when interacting with customers over the phone, CX tends to be lackluster. If the phone operator must ask the caller, “Can you ...