The Action News Troubleshooters have gotten more complaints about Comcast than any other company. Now the cable giant claims to be re-inventing their customer experience - something many say is long ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. Trim’s chatbot speaking with a Comcast customer service ...

Never one to miss an opportunity to toot its own horn — even if that horn is typically broken and will require a technician to arrive at your house between the hours of 8am and midnight — Comcast ...

Perhaps it's just me, but I thought that Comcast had visited a reputable psychologist, confessed to its worst tendencies and taken steps to do something about them. The low point had surely been the ...

SAN FRANCISCO, CA -- It's a story of frustration we can all relate to -- a San Francisco man trying to cancel his Comcast cable service. It started with a simple request, but the response was anything ...

You know they may be thinking it about you, when you're arguing with a customer service representative. But it's a stretch when you actually see it in writing: "A**hole". That's what happened to a ...

He may be out of a job, but at least Conal O’Rourke has an apology. O’Rourke, an accountant, claimed that he was fired from his job after complaining to Comcast about a series of incorrect charges, ...