Did you just get an unwelcome Amazon Alexa Plus upgrade? Find out why it happened and how to revert back if you don't like it.

Even after my tests were done, I decided to upgrade certain smart home devices to full-time help. Here's what won out.

ZDNET's key takeaways Hidden shortcuts unlock menus, reset settings, and perform fixes.Use button combos for quick reboots and resets.Access tools, settings, and accessibility in seconds. If you own a ...