Working in a small business in a position that involves inbound telephone calls requires a high degree of professionalism and confidence. If your job entails answering the telephone and handling calls ...

A telephone answering service business requires very little equipment to start, and can be run from your home. The telephone is still an essential business tool, and business professionals rely on ...

The only talents needed to start a home based telephone answering service are a pleasant telephone manner and excellent communication skills. Business owners, professionals and sales consultants are ...

Opinions expressed by Entrepreneur contributors are their own. Did you know the way you answer phone calls to your business could be driving away customers? According to Marketing Land, one study ...

Small retail- or service-based businesses often spend time–or money–fielding mundane phone calls. Where is the store? How do I get there? When does it close? Are there any current promotions? If this ...

Forbes contributors publish independent expert analyses and insights. Alison Coleman is a U.K.-based journalist who covers entrepreneurs. Countless startups are launched because their founder was ...