Discover Perpetual Innovation’s 2026 expansion plan: two new offices, deeper Verizon results, and a push to lead the ...

New software delivers true client profitability, profit-aware sprint planning, and operational clarity for SEO and ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

Today, FCC Chairman Ajit Pai proposed new rules that would require phone companies to adopt the STIR/SHAKEN protocol, an ...

The SSA Inspector General's report says the agency's telephone service performance metrics are accurate after senator's request for analysis The Social Security Administration Office of Inspector ...

The F1 Sprint race for the United States Grand Prix produced huge controversy, as the two McLaren drivers of Lando Norris and Oscar Piastri made contact again through the first corners of the race.

SYDNEY, Oct 12 (Reuters) - Australia's Qantas Airways said on Sunday that it was one of the companies whose customer data had been published by cybercriminals after it was stolen by a hacker in a July ...

PATRICK COUNTY, Va. (WDBJ) - Some people in Patrick County go days or even weeks at a time without phone service. “I feel let down,” said Dorothy Craig, Patrick County resident. “I just feel like they ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Scammers don't just reach out directly — they also set traps by creating fake websites and listing fraudulent phone numbers online that appear to belong to legitimate companies. Venmo warns that its ...

LITTLE ROCK (KATV) — A rural Pope County community says it’s been left out in the cold by its only phone and internet service provider, Brightspeed, a multi-state company that took over much of ...