Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...
Customer connection has become the defining advantage in e-commerce as brands balance personalization, data, automation, and ...
Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...
According to various publications, McDonald’s intends to deploy a suite of AI-powered innovations across its drive-thrus.
The Man in Green Marks 18 Years of Trusted Local Service Built on Personal Business Relationships Technology should make ...
Advancing Talkdesk Retail Experience Cloud™ with CXA-Powered Commerce Orchestration Commerce Orchestration turns every dialogue into a revenue opportunity. It leverages natural language to guide ...
Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today introduced Customer ...
For over a decade, from the post-2008 recovery through the pandemic rebound, cheap money hid the cost of bad decisions. Many companies and entire categories expanded simply because the low cost of ...
Doordash boss Tony Xu unleashed an expletive-laden denial to a viral Reddit post accusing an unnamed food delivery app of ...
DigitalBridge Group, Inc. ("DigitalBridge" or the "Company") (NYSE: DBRG), a leading global alternative asset manager ...
With a new year comes a raft of new laws, many of which take effect Jan. 1. These are some of the laws approved by the state of California to go into effect in 2026. EDUCATION Senate Bill 640 ...
AT&T bolstered enterprise IoT support with a performance monitoring platform that taps into metrics from its traditional 4G ...
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