Salesforce Must Face TVPRA Suit, Alleging Partnership With Backpage, Fed. Judge Rules

"Plaintiffs provide detailed accounts of communications between Backpage and Salesforce showing how Salesforce facilitated ...
RetailBiz

Salesforce expands Agentforce Commerce as AI shopping accelerates

Salesforce has rolled out new capabilities for Agentforce Commerce and Agentforce 360 aimed at supporting the next phase of ...
HR Executive

Salesforce people officer shares playbook: How to build an AI-fluent workforce

Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...
No Jitter

Salesforce debuts AI Fluency Playbook

The company says that improving AI competency will allow a human workforce to enjoy greater agency within their jobs in ...
CIO

Salesforce’s Agentforce recalibration raises costs and complexity for CIOs

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...
TMCnet

Accounting Seed Launches Agents for Collections, Bill Pay, and General Ledger to deliver real-time value--no integrations required

Because Accounting Seed is built natively within Salesforce, customers can rapidly deploy AI in the same platform they use to run sales, service, and operations. By having all core business data in a ...

AI isn’t behind most layoffs, so why do companies keep pointing to it?

AI has become a convenient explanation for job cuts, even though it's not a major driver yet, a new report suggests.

Delaware Department of Technology & Information implements CloudNuro SaaS Management Platform

Delaware Department of Technology & Information implements CloudNuro to improve its SaaS (Salesforce) governance, ...
PharmiWeb

Viz.ai Closes 2025 with Record Scale and Patient Impact, Achieving Profitability in Its Healthcare Business while Accelerating Life Sciences Growth

Footprint grows to nearly 2,000 hospitals, and Life Sciences business doubles over the past 18 months, fueled by 6 new ...

West Monroe Named in the 2025 Salesforce Consulting Services Landscape by Independent Research Firm

West Monroe, a global business and technology consulting firm, announced it has been named among Notable Vendors in Forrester's report, The Salesforce Consulting Services Landscape, Q4 2025. The ...
Computer Weekly

Salesforce advocates AI fluency framework alongside customers

Salesforce has launched an “AI Fluency Playbook”, based on its own workforce’s experience, aimed at guiding customers on AI ...

PVT Selects GOCare and Dialpad to Elevate Customer Experience Through Integrated and AI-Enhanced Voice and Digital Channels

Community-focused broadband provider upgrades customer engagement by replacing siloed systems with a unified platform ALPHARETTA, Ga., Jan. 12, 2026 /PRNewswire/ -- GOCare, a leading SaaS provider of ...