It can make a call feel more relevant and more accountable, especially when teams are operating across borders.” She added ...

The design of the SAC Health Brier campus nods to the San Bernardino's natural landmarks and healing traditions.

About Convoso Convoso is the leading AI-powered contact center platform purpose-built for revenue teams. Trusted by ...

Ricardo Martinez II explains how emergency calls are prioritized, why burnout is rising, and what callers can do to get help ...

Netherlands Call Center Market was valued at US$ 4,668.1 million in 2023 and is projected to attain a market valuation of US$ 7,886.6 million by 2032, growing at a CAGR of 6.0% from 2024-2032. A ...

New York continues to lose residents as 2026 begins, with Nassau-Suffolk ranking among the nation’s top outbound regions, ...

The Jets made a change this week. Defensive coordinator Steve Wilks was fired after a dreadful Week 15 performance against the Jacksonville Jaguars. The timing was a bit of a surprise. There are only ...

The new Pew report also found that two-thirds of teens said they had used an A.I. chatbot. By Catherine Pearson Most American teenagers use YouTube and TikTok daily, according to a report released ...

Letter to Congress Cites Massive Energy and Water Consumption, Ratepayer Turmoil Washington – In a letter sent to Congress today, more than 230 national, state and local organizations from across the ...

Data centers present both potential benefits, like jobs and tax revenue, and risks, such as depleting freshwater and raising energy costs. Grassroots opposition to data centers is growing in Wisconsin ...

HOUSTON, Dec 5 (Reuters) - The U.S. Energy Information Administration will ditch some of its reports, launch new surveys on data centers and critical minerals next year, and tweak its flagship Annual ...

America’s emotional divide over the federal government has never been wider, according to a new Pew Research Center survey showing record-high anger among Democrats, rising Republican contentment and ...