New Copilot and Copilot Studio features introduce in-chat checkout, shopping agents and operational automation for retailers ...

Microsoft has unveiled a new feature aimed at speeding up online purchases by letting users complete transactions without ...

Microsoft is rolling out a new “Copilot Checkout” feature that lets shoppers complete purchases directly inside its AI ...

If Milford is correct, Microsoft is positioned as the “trusted operating system” for enterprise commerce. It provides the AI layer, cloud infrastructure via Azure, and productivity that works behind ...

ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

Microsoft has launched Copilot Checkout, a feature that allows users to complete purchases without leaving the chat interface ...

In an era where e-commerce is continuously evolving, Microsoft has taken a significant leap by introducing its innovative features, Copilot Checkout and Brand Agents, showcased at the NRF 2026 ...

NEW YORK (AP) — Google said Sunday that it is expanding the shopping features in its AI chatbot by teaming up with Walmart, ...

FirstComm today announced the launch of AscendOne, a next-generation unified communications platform that brings voice, messaging, meetings, contact center, and AI-powered productivity tools together ...

The chat platform has allegedly been working with Goldman Sachs and JPMorgan Chase on a listing for some time now ...

The bank is using GenAI-powered chatbots with a human in the loop, to streamline mortgage applications. It is also testing speech-to-speech models ...

As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...