Becoming an autonomous business requires the construction, maintenance and optimization of a playing field that is the ecosystem of customer engagement.

The architecture, engineering and construction (AEC) industry is entering a new phase of digital transformation, where data ...

Big data isn't just for big businesses. Find how small businesses can use data science and what the benefits are.

Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

The key in agentic AI is establishing clear "expertise directories" and communication protocols using transactive memory ...

AI isn’t failing because it’s immature. It’s failing because companies overestimate readiness, expect magic ROI, ignore data ...

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...