If you're not a Verizon Wireless customer then congratulations: You're NOT one of the literal millions of people stuck without any cellphone service for the past four-plus hours. Verizon, one of the ...

The Missouri Public Service Commission approved a rate agreement Wednesday that requires Empire District Electric Company to ...

The online travel agency has invested in AI to boost the productivity for Expedia's workforce and make travel hiccups easier ...

Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, ...

If you're a Verizon Wireless customer, Wednesday has been particularly annoying with the cell service outage. As of Wednesday ...

Ambitious electric service affordability legislation faced dozens of recommendations for improvement Tuesday — from lawmakers ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the interoperability challenge by functioning as a universal adapter for AI agents.

Google Cloud has unveiled a new partner program focused on customer outcomes, AI innovation, GCP and Workspace skills, ...

The night crew at a Missouri fast-food restaurant recently received death threats during a dispute with a customer, the ...

With all of these tailwinds at play, I feel strongly that 2026 will be the year of more technological advancement and digital ...

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...