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Age UK, Yorkshire Wildlife Trust and RSPCA reveal the CRM, digital experience platform, and other marketing technologies they use to help boost support.

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Well, sort of. Machine learning, an older form of AI, has long been used in all sorts of scientific research. One branch, ...

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Britain's Department for Work and Pensions (DWP) is now seeking a contract for plans to deploy a conversational AI agent to ...

Egypt-based Tactful AI has partnered with consumer finance company Valu to improve customer engagement across Valu's digital platforms, as financial firms in the region invest in automation and ...

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Who gets to decide when a name stops being a name and turns into a warning label? For much of the past decade, “Karen” has ...

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