As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

A recall has been issued for thousands of passports due to a printing error, the Department of Foreign Affairs has confirmed.

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

A technology firm has announced a change of its name from Supapbot to Retentifi, a move geared towards rebranding and ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

Customer outcomes show measurable time savings, increased parts revenue, and smoother operational workflows across RWC ...

Porsche is recalling more than 173,000 vehicles over rear view camera issues, according to the National Highway Traffic ...

National Highway Traffic Safety Administration lists recalls Dec. 22 including Acura, BMW, Ford, GMC, Kia, Ram and Volkswagen ...

The recall affects multiple models after reports the camera image may not appear when drivers shift into reverse.

Seasoned HCM Leader to Drive the Next Phase of Operational Growth at Asure ...

In a statement, the Irish Department of Foreign Affairs said the Passport Service "sincerely regrets" the issue.

Internal emails show Nvidia CEO Jensen Huang urging teams to to address DGX Spark backlash, highlighting its approach to ...