He spent two decades hosting the PBS series, during the formative years of personal computing. It was seen in more than 300 ...

TD Synnex CEO Patrick Zammit told CRN that the distributor’s Hyve custom server, storage, and networking business is booming with the current data center buildout.

The world’s leading chip companies came to CES 2026 this week with some major announcements that will give channel partners a ...

A federal judge Tuesday ruled that Florida has violated the constitutional rights of people who were dropped from the ...

Age UK, Yorkshire Wildlife Trust and RSPCA reveal the CRM, digital experience platform, and other marketing technologies they use to help boost support.

An FBI Elder Fraud Report shows scams resulting in financial losses increased 11% in 2023 when the victim was over the age of ...

Richard Grenell, a Trump ally whom the president chose to head the Kennedy Center after he forced out the previous leadership ...

A “major issue” with the ControlWorks software used by police to monitor emergency calls led to a delay in officers receiving critical information during a fast-moving investigation, Computer Weekly ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...

This story has been updated to reflect that while the protesters call the University of Michigan project a “data center,” the university identifies it as a “high performance computing facility.” ...

There’s good news and bad news for those whose blood pressure shoots up when a call center directs you to a chatbot without even the possibility of first conversing with a human. First, the bad: the ...