In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

UAE probe reveals CRM breakdown in Air India Express tail strike. DGCA urged to enhance oversight on stabilised landings.

Novo Nordisk’s International Operations business unit has committed to use Veeva Vault CRM, joining the ranks of other major ...

Salesforce's Agentforce ARR surge 330% Y/Y to $540M as thousands of deals and rising AI usage point to growing traction for ...

MSFT's Dynamics 365 revenues jump 21% in Q1 FY26, fueled by AI Copilot adoption and enterprise demand, making business apps a ...

Chooses industry leading Vault CRM to empower commercial teams with next-generation CRM capabilities and agentic AI ...

Age UK, Yorkshire Wildlife Trust and RSPCA reveal the CRM, digital experience platform, and other marketing technologies they use to help boost support.

VANCOUVER, BC - Visualping, the world’s leading website change detection platform, today announced the launch of its ...

As AI becomes embedded across CRM workflows, the challenge in 2026 shifts from adoption to execution, forcing organizations ...

There is no doubt what took centre stage in the theatre of business applications in 25: agentic AI, surpassing pre-2022 AI, ...

HACKENSACK, N.J., Jan. 6, 2026 /PRNewswire/ -- Panaya, a leading enterprise testing and impact analysis platform, today announced the launch of Seemore, its AI agentic layer designed to guide, analyze ...

It’s not about making machines smarter; it’s about making human interactions more meaningful,” said Shankar Raj, an ...