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The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

We may receive a commission on purchases made from links. Even Amazon is getting in on the agentic AI game, with a recent announcement highlighting how the company plans to deploy agents built just ...

TURIN, Italy--(BUSINESS WIRE)--Reply [EXM, STAR: REY] announced that it has achieved the Amazon Web Services (AWS) Agentic AI Specialization, a new category within the AWS AI Competency. This ...

Amazon gained just 3% this year versus other Magnificent Seven stocks despite multiple AI initiatives. Amazon launched three autonomous AI agents designed to run for hours without intervention and ...

AI and agents were big focuses at AWS re:Invent 2025, with the cloud giant unveiling a host of new services and platforms to supercharge capabilities and encourage wider usage. But with so much hype ...

Reports emerging from France have placed Mohamed Salah back at the centre of European transfer discourse, with fresh doubts surrounding his Liverpool future. Credit must go to Get French Football, who ...

The chaotic apprehension of an undocumented man in St. Paul, Minnesota, ended violently Sunday after the man allegedly struck two federal officers with his vehicle during a stop – causing one officer ...

AWS has unveiled a new AI Competency that focuses on agentic AI, offering rich benefits to partners that achieve the new competency, including funding and AWS resources. “In a noisy AI market, ...

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