Leaders tend to ignore clear warning signs of cultural dysfunction. In advising senior executives, I’ve noticed a fascinating and troubling pattern: Despite acknowledging the well documented benefits ...

I politely declined an offer of tea during one of my first sales meetings. It was interpreted as being disrespectful to the supplier, and we lost the deal. I missed the clues about the business ...

People are more disconnected from each other than ever. We have a loneliness crisis, not only here in the United States but around the world, fueling discontent, stress, and poor health. Niobe Way: ...