Every day millions of businesses use chat programs to communicate in real time with associates, customers and suppliers across the street or on the other side of the globe. Applications such as AIM, ...

Amazon begins letting select users chat with its 'Alexa+' AI via a web interface, expanding beyond smart speakers to compete ...

According to a recent report by WABetaInfo, WhatsApp is in the process of adding a locked chat feature to its web client and these chats are expected to have a dedicated tab in an attempt to provide ...

Snapchatters, listen up: there’s a new way to use your favorite app, and it doesn’t involve your phone. On July 18, the social media platform (finally) launched a web version of the beloved app that ...

Blizzard Customer Support has rolled out a new feature to better assist customers with issues. The new live Web Chat feature allows players to chat directly with a Customer Service Representative, ...

Google’s latest chat app rolled out for smartphone users last fall, but at the time Allo was only available in the form of a smartphone app. Now you can use Allo on the web… but you still need to ...

WhatsApp introduces Chat Lock feature on its web version, providing an extra layer of security for private conversations. Users can now lock individual chats and store them in a designated folder, ...

Bing Chat AI is getting plenty of attention, and for good reason, but access is still limited. Besides needing to be allowed into it via your Microsoft Account (sign up now if you haven't yet) but ...

Google Chat is rolling out a new option that lets its web users switch between Comfortable and Compact interfaces. The default Comfortable mode has a more modern design but shows fewer elements at a ...