A customer experience maturity assessment is a great way for organizations to identify areas for improvement and get a leg up from competitors. A customer experience (CX) maturity assessment is a ...

Critical KPIs not where they need to be? Feel like you’re falling behind your competitors in terms of sales, innovation or employee retention? These are all signs that it may be time for your company ...

Quadient (Euronext Paris: QDT), a global intelligent automation platform enabling secure and professional business connections, has been recognized as the Most Valuable Pioneer (MVP) by QKS Group in ...

New Delhi: The NITI Aayog on Tuesday introduced the Techno-Commercial Readiness and Market Maturity Matrix (TCRM Matrix) framework, aiming to revolutionize technology assessment and fuel innovation ...

IntouchCX, a global leader in customer experience management and automation, announced that IntouchAI, and its solution suite, has been named a Major Contender in the Everest Group Conversational AI ...