Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

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Grecotel Hotels & Resorts has launched a 24/7 live chat support service to help agents “close sales faster and more ...

Apple has launched a newly redesigned AppleCare website that includes 24/7 live chat support, reports 9to5Mac. First rumored in early August, the redesign includes large, easy-to-click buttons and a ...

A year ago, Google began offering email support to AdSense publishers, which was a big deal. They have even tested phone support but that didn't work out. Now they are offering live chat support to ...

The global popularization of the internet has forever changed the way we communicate and how consumers prefer to interact with customer service employees. It seems like both email and chat have become ...