Local offices for an IRS program that provides free assistance to taxpayers who are experiencing a financial hardship rarely pick up their phones, according to a report published July 30 by the ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. WASHINGTON (AP) — Taxpayers calling the IRS ...

TIGTA investigators were unable to leave a message at 16 local Taxpayer Advocate Service offices because their voicemail boxes were full. IRS Customer Experience Oversight Local offices for an IRS ...

Washington – Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only expected to ...