If you’re like me, you’ve heard plenty of talk about entity SEO and knowledge graphs over the past year. But when it comes to ...

Knowledge graphs have existed for a long time and have proven valuable across social media sites, cultural heritage institutions, and other enterprises. A knowledge graph is a collection of ...

How to use knowledge graphs to improve customer experience — digging into the healthcare example. Knowledge graphs are well known to the Pharma industry, and their power has been utilized for many ...

How to Make a Call Center Knowledge Base Reps Actually Use Your email has been sent A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource ...

The initial surge of excitement and apprehension surrounding ChatGPT is waning. The problem is, where does that leave the enterprise? Is this a passing trend that can safely be ignored or a powerful ...

Forbes contributors publish independent expert analyses and insights. I provide career insights for you to be seen and promote. The ability to quickly adapt and confidently lead are skills that can ...

What if you could transform overwhelming, disconnected datasets into a living, breathing map of relationships, one that not only organizes your data but also reveals insights you didn’t even know you ...

Kimberley Hardcastle does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...

Retro head sculpture with flowers on beige background. Creative positive thinking concept. Minimal Mental Health Awareness Month. Psychology, emotional wellness, progress, flowering, Work on yourself ...

Executives are laser-focused on optimizing their most valuable assets – people, intellectual property, and proprietary technology. But many overlook one asset that has the power to drive revenue, ...