There is a certain etiquette customers should maintain when ordering from a drive-thru, but customers have a pet peeve all their own as well.

Forget the limp garden salads; experts reveal how strategic ordering at your favorite chains can provide the high-protein, ...

Hitting up a fast food drive-thru can be hit or miss when it comes to order accuracy, and some chains have a better track ...

An AI ordering assistant named FreshAI will be taking drive-thru orders at 500 more Wendy's restaurants this year, CEO Kirk Tanner said.

To boost drive-thru speeds, McDonald’s is expanding its Ready on Arrival program. The geofencing-powered system in the ...

Searching for ways to lower labor costs, restaurants are hoping that artificial intelligence can take down drive-thru orders — but it will likely be years before the technology becomes widely ...

Popeyes UK has won the Best Use of AI category at the 2026 Restaurant Marketer & Innovator Awards for its drive-thru AI Order Taker, powered by Hi Auto. The recognition, announced January 21 at ...

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

Vox AI, the conversational voice AI platform purpose-built for drive-thru and operations automations in quick service restaurants (QSRs), today announced the launch of Vox AI Pay as part of a new ...