Alteram Solutions is not only one of South Africa's leading ICT companies, but they are also a family. Hence it is fitting that the COO of Alteram Solutions, Collet Ngobeni is a committed family man ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Alteram Solutions, a BPO information and communication technology services provider in South Africa, has found great success ...

The network operations centre (NOC) at Alteram Solutions has recently undergone a total revamp. The NOC is a highly sophisticated live SolarWinds installation from which Alteram Solutions remotely ...

Alteram transitions from manual processes with NICE WFM to improve agent scheduling and call volume forecasting HOBOKEN, N.J., March 07, 2023--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that ...